You're protected by our 12-month guarantee. In the rare event we can't fix the fault you can choose between a free replacement or a full refund. Whatever happens, you get your money back.
Refunds when changing your mind
Up to 14 days from receiving your order: Full refund
15-30 days: Refund minus a 20% restocking fee
30+ days: No Refund. Get in touch and we'll see what we can do
What we can't refund if you change your mind
Open items, even if it's just the outer blister pack
Orders received over 30 days ago
Still got questions? Contact us>
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: